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Sales Team Evidence of Excellence

Harcourts Pakenham Evidence of Excellence

August 2016

MR TOM MORGAN- A Fantastic Real Estate Agent!

Dear Peter,
Hope you are well.
I am writing to you to inform you that you have an absolutely fantastic agent and employee in your team: Tom.
We have just purchased our first home using his assistance and he has been of so much help at every step. Honest, hard working and always available, dealing with him was an absolute pleasure. With our current experience, we would definitely be using Harcourts Pakenham for all of our future real estate dealings.
Hoping you get more employee like Tom in the future as well.
Thank you.
Kind regards,
Monem & Iraj.

June 2016

John was an exceptional agent. He kept us in the loop and it was like he made Miracles happen! He reduced our stress and made the whole experience of selling our home less stressful.

Regards,

Stacey Chatto

October 2015

We could not fault Marcus & Crystal - we were very happy with them both and they went out of there way to sell our house.  If we were staying in Victoria we would definitely do business with them again.  Thank you again for what you have done and we will always remember you both.

Regards
R & G Wallis (Vendors)

September 2015

I will be recommending Ian to all my colleagues.  professional and very very talented.  Knows his trade !!  Thank you so much.

Regards
G Kakovous (Vendor)

September 2015

Kate was AMAZING !!! Selling our house was a portion in a bigger journey for us.  Our journey has had its up and downs but we are so grateful that Kate has been part of our journey.

Regards
J & R Furlong (Vendor)

August 2015

Whatever you are looking for; selling or buying, Terri is the perfect agent. She has been outstanding from the start with her communication between ourselves and the owners, honest and very quick to get back to us with the outcome and any chances that had to be made. She has a great professional attitude and always had us (as the buyer) and the sellers in mind. if we ever were in the situation of selling or buying again, Terri would be on the top of my list to contact. We would like to thank Terri for her fantastic attitude and helping us finding the perfect house for our family.

Regards
Kristy Marchant (Buyer)

August 2015

Dear Tain, Tom & Kate,

The three of you were very professional and neither of you hid when the times got tough.  You were all upfront and honest throughout the selling process and were always willing  to assist any day of the week and any hour of the day.

Regards
M Tofts (Vendor)

August 2015

After a failed attempt to sell our home with another agency and a terrible experience all round we were hesitant to re sign with another agent and list our home again. Our experience with Terri was in complete contrast to our first agent - she was enthusiastic, knowledgeable, easy to deal with and showed a great understanding of what it would take to market and sell the home. Terri was confident she could get a sale at the price we needed to enable us to move on. She made a great effort to actively communicate with us during our time on the market which my husband and I appreciated immensely. 5 days after listing, we were SOLD! We cannot thank nor recommend Terri enough for her efforts!! A true professional

Regards
C. Scarlett (Vendor)

July 2015

Dear Peter, John and Tara,

You guys have been caring, efficient, friendly, helpful throughout when we had houses managed by you or sold through you.  Our previous experience (DB Reality) was very bad. Thank you for all your services and please thank all the staff who were involved with us. We wish you many years of services to the public and to yourselves.

Regards
Maheshini and Raj (Vendors/Landlords)

September 2014

We would like to thank you for the professional manner you conducted the marketing of our home and achieving a price far above our expectations.
We would have no hesitation in using your services in the future and will be recommending you to our friends and associates.

Regards
Athol & Barb Williams

July, 2014

Dear Barry, Christine, Peter and entire crew,

In a world that seems to have forgotten about old fashion customer service, it's wonderful to see a company still proving it is out there.  We dealt with the Harcourts in Narre Warren Sth around 10 years ago and had a great experience then and glad to see it in again 2014. Peter Blackwood valued our property around 4 years ago, and after a phone call he suggested Barry, a Heritage Springs specialist, support our request to sell.

Our first impression was of him was knowledge, patience and great insight to marketing our house. A second visit with Christine and himself, it was an easy decision but somewhat emotional decision to sell up and move on. We knew we had a unique home, both inside and out, and Barry used that to show to prospective buyers why we stood out from the rest. AND on the 7th day after several tense hours, we accepted an offer.

Erica and myself both have had extensive retail, sales and management back grounds, and we feel blessed we have been on the other side.
Our new adventure towards a Sea Change, we are in total respect to Barry and Co for making it happen.

We both thank the entire Harcourts team for guiding us through a very important step in our lives, we can only praise everyone involved.

Many many thanks
Both from
Rob & Erica

June , 2014

I chose to sell my home with Tain & Christine from Harcourts. My home was on the market for 3 days.  Their market knowledge and the entire selling process  was excellent. I would use Harcourts again.

Margaret
Pakenham

May, 2014

We sold our home through Harcourts Pakenham, and decided to chose Tain Bartholomew as our agent. Our home was only on the market for one week.  His service was very efficient and he looked after our needs and requests promptly.

Ryan & Katie Pitts
Pearcedale

May, 2014

I chose to do business with Harcourts Pakenham, due to a great previous experience. I would definitely use Harcourts once again. I was extremely pleased with the level of service by Tain Bartholomew and the quick sale being only one week.

Gavin
Narangba

March, 2014

Tain had our property on the market for 3 weeks. Throughout the entire campaign we found his communication to be excellent. He was fantastic throughout the whole process and we are so happy we decided to go through Harcourts withTain.

R. & J. Cope
Banjo Paterson Drive
Pakenham

March, 2014

Tain had our property listed for sale for a very short period - 1.5 weeks!! His communication and attention to detail throughout the whole process was outstanding. We would not hesitate to recommend Tain to anyone looking at buying or selling a property.

M. & J. Burhop
Adrian Drive
Pakenham

March, 2014

We listed our property with Tain and only had it on the market for a very short time before it was sold.  Throughout our dealings with Tain we found him to be excellent in all aspects.  We would have no hesitation in recommending him to anyone looking at buying or selling property.

S. Jackson
Officer

March, 2014

We spoke to Tain about selling our property and before it was even listed on the internet he had it sold for us and at a great price!!  He went above and beyond the call of duty for us. We found him great to deal with and will be recommending him to anyone looking at buying or selling.

J. Prior
Harness Place
Pakenham

January, 2014

Peter

As you know, we use your office as the Manager for our rental property at 2 Volta Lane. In early December, 2013 we received notice from your office that our tenants were moving out. They were due to vacate the property as of December 30th. A very convenient time of the year - NOT! Very quickly, your team found us new tenants, which was a relief.  When the old tenants vacated Stephanie was very thorough with her inspection report and what was demanded of the tenants.  I inspected the house with her and couldn't have been more impressed with her attention to detail. When the house wasn't up to standard she required, she organised for the tenants to pay for any further repairs & cleaning.  Prior to the new tenants moving in, Stephanie took over 400 photos of the house to show us the condition it had been returned to.  This again shows her attention to detail.  This is not the first rental property I have ever owned, but it is certainly the best and most comprehensive service I have received from a Property Manager. i would appreciate it if you could pass on our thanks to Stephanie for the good work she has done.

Kind Regards
Mark & Joy Bell

December 2013

John had our property on the market for 1 week and in that time we found all aspects of his customer service to be excellent.We would have no hesitation in recommending John and Harcourts Pakenham to anyone we know who would be on the market to either buy or sell a property.

Kind Regards
Allister & Julie Jones

November 2013

Stephanie - Thank you for your assistance  in relation to securing a suitable rental property.  We have now found a suitable property and therefore our search is concluded.  We greatly appreciate the help you provided us in such an honest, friendly and professional manner and would be pleased to be able to contact you again in the future.

Kind regards
Brendan & Lisa Noonan

October 2013

Being a first home buyer we found the whole experience daunting and a little overwhelming, until we looked at a few houses with Harcourts Real Estate. After a few rejections and knock backs Christine's drive to find us an ideal home really proved her determination above many other Real Estate Agents.  We would certainly go back to her when we are on the opposite side of the market.

Regards
S. Williamson
Pakenham

October 2013

Tain had our property on the market for only 9 days!! We found Tain to be very professional and to have a good knowledge of Pakenham. We chose Harcourts to sell our property because most of the houses for sale with Harcourts seemed to sell very quickly.  I would have no hesitation in recommending Tain and Harcourts Pakenham to anyone wishing to buy or sell property in Pakenham.

Regards
Olivia & Michael Beet
Pakenham

October 2013

Tain only had our property on the market for 1 week and what a fantastic job he did for us.  In regards to Listing to our needs, looking after our best interests, keeping in touch and market knowledge we found him to be excellent in all of these areas. All of the marketing that was produced for our property was excellent. I would not hesitate to use Tain and Harcourts Pakenham again.

Regards
Tammy Labrum
Pakenham

October 2013

Tain only had my property on the market for 1 week and what a fantastic job he did for me.  In regards to Listing to my needs, looking after my best interests, keeping in touch and market knowledge I found him to be excellent in all of these areas. All of the marketing that was produced for my property was excellent. I would not hesitate to use Tain and Harcourts Pakenham again.

Regards
Angela Stirling
Bunyip

October 2013

John only had my property on the market for 1 week and what a fantastic job he did for me.  In regards to Listing to my needs, looking after my best interests, keeping in touch and market knowledge I found him to be excellent in all of these areas. All of the marketing that was produced for my property was excellent. I would not hesitate to use John and Harcourts Pakenham again.

Regards
W. Dong
Pakenham

October, 2013

Tain had my property on the market for a period of only 2 weeks. In regards to Listing to our needs, looking after my best interests, keeping in touch and market knowledge I found him to be excellent in all of these areas. All of the marketing that was produced for my property was excellent. I would not hesitate to use Tain and Harcourts Pakenham again. This was the first time selling my house on my own and Tain was great. He was extremely helpful and provided me with great service.

Regards
Danny Stypa
Pakenham

October, 2013

Robin & I would like to sincerely thank you for the sale of our property in Cohens Way, Pakenham. We were so impressed with your dedication and determination to sell our property at a higher price than the market dictated at the time. You were so full of enthusiasm, even showing prospective buyers through our house on your day off.

The unbelievable price you achieved for our house is testament to your commitment to us and Harcourts.

You exceeded both our expectations and requirements and we will be forever grateful to you.

Kind Regards
Robin & Jo Thomas

October, 2013

Tara

This letter is directed to each and every one of you working under the respected name of "Harcourts" a name much deserving of its reputation. I just have to make mention to each I have encountered that our experience as a Tenant was a very pleasant one.

Its great to meet and to have been part of professionals like yourself  and Terri. Thank you for delivering premium customer care to us during our time with Harcourts.

I wish you all the best in the future.

With great gratitude and respect

Cristina Alex & David

October, 2013

Hi John

Just a little note to say thank you for your service in selling my house. You kept in touch all the time and we found you very easy to deal with and we would highly recommend you to anybody who is looking at either buying or selling in the near future. We look forward to to dealing with you again.

Regards

Donna Lott

October, 2013

To Tara and all the team at Harcourts Pakenham
.
Having an investment property is somewhat anxiety provoking, everything we work so hard for is in the hands of a stranger and we can only hope that whomever enters our property, falls in love with our house and looks after it like we do. Sadly for Daniel and I the experience was not so glamorous. as we chose our own tenant rather than putting it on the market for lease with Harcourts. The tenant failed to pay her rent on time on any given month and still owes rent. The house was unkept and the gardens overgrown. What made things worse was living interstate. However despite all the hurdles you shone through.

Tara, your attention to detail was second to none. You had your finger on the pulse and were always one step ahead of our tenant. Though she breached her tenancy several times, she knew she could not avoid you. You called, left messages, emails, letters and kept Daniel and I informed every step of the way. Most of all, you delivered your services in a very professional and empathetic manner. Several hours were spent listening to us cry and although lots of matters were out of your hands you never gave up!

Thank you so very much for all that you have done in the past year. Your diligence and honesty was appreciated and I would not hesitate in recommending you and your team to anyone looking to lease their property.

We would also like to personally thank the Receptionist, Staff , Terri Fellows and Peter Blackwood for all their klindness.

Thanks again
Wishing you all the best in the future
Kind Regards

Kylie & Daniel

October, 2013

Earlier this year we attempted to sell our home through another company with no success and were left tainted from the less than pleasant experience.  We decided to try again in June and instantly thought of John who we came across at one of the open houses we attended.

Right from the outset John was easy to approach and talk to, respectful of our needs and understanding of how we felt given our previous experience.  We discussed our expectations, the sales process and all the other details relevant to selling a house.  By the time John left we had enlisted him to sell our property and photos were booked.  My wife and I had a renewed hope that we would have a better experience this time.

From the next day onwards John was with us every step of the way from choosing the best photos for the board, to selecting the brochure picture and guiding us in presentation.  He called regularly to keep us up to date with any developments and after each open house or private inspection he would call to tell us how it went and what people had to say.

Once we got an offer (which was within a week of listing) John worked with us to achieve the best price and outcome for our family's needs.  Although ultimately the initial offer fell through John was quick to react and have several private inspections set up within a couple of days and we were again under offer within 1 week or re listing.

John's job didn't stop there - he worked with us and the new owners to make sure paperwork was moving and conveyancer's were engaging well to make sure the completion of the sale went off without a hitch.  John was there from day one right to settlement and beyond.

We can honestly say we were very impressed with John's approach and enthusiasm in selling our house.  John is dedicated to his clients and a pleasure to talk to and work with.  He leaves no stone unturned to deliver a result for his clients and goes above and beyond what you would expect a estate agent to do.  John very quickly stopped being our agent and became a friend of the family who we continue to keep in touch with.

John, thank you so much for all that you have done for us.  You have made the next phase in our life a reality.  We wish you all the best in your future, look forward to keeping in touch with you.  We certainly recommend your services to anyone who is considering selling.

Once again, thanks for all your support and help John.

Regards,

Andrew Wilson

October, 2013

Barry always kept us up to date with everything during the time we had our house on the market. Thank you Barry  for consistently bringing purchasers through our home, always providing feedback and being available to answer any questions we may have had, and thank you Barry for selling our home. We chose to list out property with Harcourts because of their great reputation in the town.

Regards
Wells & Doolan

September, 2013

Tain always kept us up to date with everything during the time we had our house on the market. Thank you Tain, Barry & John for consistently bringing purchasers through our home, always providing feedback and being available to answer any questions we may have had, and thank you Barry for selling our home.

Regards
Adam & Amanda

September, 2013

I write this testimonial re: John Edwards, Real Estate Agent with Harcourts Pakenham.
My name is Gerry Boland, I am a sworn property valuer and have been practising for over seven years throughout Melbourne. I have valued in a variety of locations from Melbourne West, The Dandenongs, Inner West, Inner North and now throughout the outer east. As part of my work I regularly make contact with estate agents in order to value sold properties for banking institutions. I have met many agents throughout my career. I was looking to purchase a house throughout the Narre Warren/Narre Warren South area and I mentioned this to John while working on one of his sold properties. I did not think he would be interested given that Narre Warren was out of his Pakenham Sales patch.  John was extremely helpful and said "Gerry if I can find you a house in Narre Warren I will".  John showed an enthusiasm and care that I did not receive from a variety of local agents. He regularly made contact, discussed a range of dwellings and went out of his way on a number of occasions.  I have no hesitation in recommending John as a property professional who will get results whether buying or selling.

Regards
Gerard Boland
Property Valuer

September, 2013

We found Harcourts to be appreciative of our efforts in showing the house. They also tried to use every venue and opportunity to bring people through. They were reliable, welcoming and friendly and made sure they knew of all the special features of our house, in particular, that our target market would appreciate. Barry McMurchie worked very hard to source the right client and negotiated a very fair price, in the current market. I would recommend them to anyone who is thinking of selling.

Regards
Michelle Hefner

September, 2013

Tain had our property on the market  for approximately 1 month. In terms of the marketing material,  the internet advertising and the marketing plan was excellent.  We felt that Tain listened our needs, kept in touch on a regular basis and provided an excellent and professional service and we would use Harcourts again in the future. Great job Tain!!

Regards
Clive & Alison Cunneen


September 2013

Christine had our property on the market for 6 months and in that time we found her to be excellent in the following areas:-

Listing to our needs, Looking after our best interests,  Keeping in touch with us throughout the entire selling process & her knowledge of the current market. The brochures, newspaper advertising, internet advertising and marketing plan were all executed with efficiency and were excellent. I would highly recommend Christine to others wishing to sell their home. We were also very happy with the staff at Harcourts and all the effort put in to make our sale a pleasurable experience.

Regards

Paul

September 2013

Tain had our property on the market  for 6 weeks. In terms of the marketing material - the internet advertising and the marketing plan was excellent.  We felt that Tain listened our needs, kept in touch on a regular basis and provided an excellent and professional service and we would use Harcourts again in the future.

Regards

Maxine

September 2013

Great service and market knowledge was what Christine provided us along with selling our house with in very short amount of time.  I would definitely use Harcourts Pakenham again to buy or sell our property.  Thank you again Christine.

Regards

Dennis

September 2013

Tain has sold 2 properties for us in during our time of dealing with him, we found him to be excellent in the following areas:-

Listing to our needs, Looking after our best interests,  Keeping in touch with us throughout the entire selling process & her knowledge of the current market. The brochures, newspaper advertising, internet advertising and marketing plan were all executed with efficiency and were excellent. I would highly recommend Tain to others wishing to sell their home. We were also very happy with the staff at Harcourts and all the effort put in to make our sale a pleasurable experience.

Regards

F. Da Silva

September 2013

We had a tenant in the property and agreed to wait three weeks for him to move out first. There was some painting and repairs needed which Christine organised for us. The property was then listed and sold 10 days later at a great price.  Christine’s service was excellent and she guided us through every step of the sale and made sure we understood and were happy, so there is nothing at all she could do to improve her service with us.  Christine is a very friendly, knowledgeable and helpful lady.  She helped us a lot more than we would have expected.  Living in Perth we had great peace of mind knowing that Christine was looking after us in Pakenham and would not hesitate to recommend her to anyone in the future.

Lesley

August 2013

We have recently had out home in Pakenham listed and sold through the Harcourts Pakenham office. The selection process of choosing an agency (and appropriate agent) with the best fit for the sale of our home was not taken lightly and we required an agent who presented in a professional manner, listened to what we felt was relevant and could value add with demonstrated integrity. From the moment of the initial interview, through the subsequent visits of pre-sale valuations and team visits with the Harcourt's Sales Team, it was evident that we had made the right choice. Barry was able to communicate to team members, ourselves and the potential clients the relevant information at all times and guide the negotiations through the normal up;s and down's to a successful outcome. We have great pleasure in being able to provide a testimonial to Harcourt's Pakenham and Barry McMurchie in particular for the professional and genuine integrity displayed during the sale of our home.

Yours Sincerely

Robert & Christine Woods

August 2013


Harcourts Pakenham already managed our rental property when we decided to put it on the market.  The service was fantastic and the property was sold within a week with a quick settlement.  Thank you Tain and the team at Harcourts Pakenham.

Regards

Anthony

July, 2013

As first time Vendors, we were hesitant in selling our home but it took just one meet and greet on a rainy Tuesday evening with the amazing power couple Christine and Barry to see we were in great hands. From the first time Barry walked through our doors we felt at ease. He displayed genuine interest and belief in the saleability of our property that after 30 minutes we had confirmed ourselves we didn't need to consult with any other local agency. We are amazed at the incredibly quick turnaround of getting our house on the market - from seeing our property to having the professional photos completed (just 2 days later) and then searching for our property on the website the following day and there she was - in her glory by the Friday afternoon. Our first open home the following morning came with it an offer, and by Monday evening the deal was done. We are thoroughly and completely in awe at how easy and stress-free the entire process has been. Barry continually kept us in the loop with every step, late night SMS's to Barry seemed to be no problems and for that we are so very grateful. My Husband & I would ABSOLUTELY recommend Barry and the entire Harcourts team in the future.

Regards

Krystle Morehu

 July 2013

Another Harcourts Office referred me to the Pakenham Branch when it was time to sell my property.  Two weeks was all it took for Tain to do this.  His service was excellent and there was nothing better that he could have done.  Thank you.

Regards

Mr Thomas

July 2013

In terms of the marketing material - the internet advertising and the marketing plan was excellent.  We felt that Christine listened our needs, kept in touch on a regular basis and provided an excellent and professional service and we would use Harcourts again in the future.

Regards

Kevin & Kerrie


June 2013

Great service and market knowledge was what John provided us along with selling our house with in a week.  I would definitely use Harcourts Pakenham again to buy or sell our property.  Thank you again John.

Regards

Grant

June 2013

It is a great pleasure to write this testimonial for John Edwards of Pakenham Harcourts, who recently sold our family home in Pakenham.

He is not only a fantastic real estate agent, he is also a very nice person  John was very friendly, trustworthy, knowledgeable, honest and a very good communicator. I was kept informed every step of the way and always felt John had my very best interests at heart.

In short John is efficient, helpful and a pleasure to deal with. I wish him nothing but the best in all future sales and would highly recommend him to anyone wishing to sell there home you wouldn't be disappointed.

Vanina

May 2013

I had previously bought through Christine and she was like a little terrier with her follow up so I knew that when it came time for me to sell that she would be like this again.  Her communication was excellent and she always kept in touch with me on a regular basis.  Thank you Christine for a job well done.

Regards

Jan

May 2013

This is the 2nd house that Tain has sold for us and once again he was fantastic.  We would not use anyone else !!!!!!!!

Regards

Carmelia & Antonio

February 2013

We chose Harcourts Pakenham to sell our property as we had had previous dealings with them.  Peter kept in touch with us on a regular basis and his market knowledge was excellent.  Based on the level of service we were provided we would definitely use Harcourts Pakenham in the future if we decide to sell again.

Regards

Sharon

January 2013

My wife and I engaged Christine to market and sell our property in Pakenham recently.

The decision to give the listing to Christine was simple; she impressed us with her specific market knowledge, her concise explanation of the selling process and most of all her obvious ability "to get the job done" whilst maximising our return.

Our trust in Christine was not misplaced; she kept us informed all the way through the process and was able to qualify and secure a purchaser for our property in a very short space of time and at a price that met our expectations.

If you want "talk" there are a number of agents in the area that will assist you; if you require "ACTION", I would highly recommend Christine and her capable team.

Regards

D & P Burrows

January 2013

The marketing plan that was presented to us on listing our property for sale along with the internet advertising was excellent. Peter had our best interests in mind throughout this process and kept in touch with us on a regular basis.  He was very professional and we are very happy with the service that he provided.

Regards

Karen

December 2012

Peter and the team at Harcourts sold our house in 1 1/2 weeks. I can not fault the service I received as they did everything a real estate agent should do.  The brochures, newspaper advertising, window card and internet advertising were excellent and I felt that they always had my best interests at all times.  Thank you.

Regards

Robert

December 2012

Our house was only on the market for 10 days.  The level of professionalism that was shown was why we chose to do business with Harcourts and we are just so happy we did.  Thank you John.

Regards

Sharon

July 2012 - Rental Department

Hi Tara,

Thank you for your e-mail, much appreciated.

Just to let you know, I called my agent back to inform them I was considering taking my business elsewhere and all of a sudden, they found someone for me to talk to (one of the bosses). They advised they would match the 6.6% and they'll be touching base again tomorrow with a new offer. Tomorrow I will consider their offer and make a decision as to whether I stay or go after that.

After I spoke with you, I called a couple of other Real Estate Agents and requested the same info as I did with you. Once I explained my case, I was either put on hold for 5-10mins or told to call back tomorrow. My reason for telling you this is that you were the only person that showed & genuine interest in helping me; and for that, I thank you. I'm sure if I told them I wanted to buy a house, they'd be tripping over themselves to get my business. Anyway, just thought I'd explain the situation to you as a matter of professional courtesy and I'll be in touch if in fact I do decide to take my business elsewhere.

Thank you again for your diligence and professionalism, it really was a breath of fresh air after my dealings with some of these other impostors.

Regards

Wayne

June 2012 - Rental Department

We would like to commend one of your staff members who currently manages our investment in Pakenham - that staff member being Tara Jackson.

Since my initial contact with Tara when seeking a replacement property manager, we have found her to be exemplary in every facet of her work. We chose Tara to manage the property based on her enthusiastic personality and fast response to my e-mail requesting information on your company's
property management team.

Tara took on the property following a less than satisfactory relationship with the previous manager, so our expectations were high, and she has exceeded those expectations quite convincingly. To her credit, she has also done this whilst dealing with what we believe were difficult, and on occasion, abusive tenants placed in the property, also by the previous manager. Her knowledge of the relevant laws and requirements has been outstanding and she has never failed to keep us informed of the current situation, be it good, or bad news.

Unfortunately there were times when the tenants were in rental arrears, however Tara issued the required notices to tenants in a professional manner, and was always one step ahead of any enquiry that we made or invoice that we required. The most pleasing aspect, and essential, when trying to
manage an interstate investment, has been the contact and up to date information that has been forthcoming from Tara.

Overall, we could not have hoped for a better property manager to look after our investment, and we wish that we had found her when we first looked for a manager. Tara is an absolute credit to Harcourts Pakenham.

Sincerely

Michael and Katherine Norris.

June 2012

Christine sold our property within 1 week.  The service from her was excellent and there was nothing that she could have done to make it any better.

Regards

Robert

June 2012

Peter sold our property within 5 days.  The whole experience was excellent from the property marketing through to his market knowledge and looking after and listening to our needs.  Thank you.

Tom M

 May 2012

We would like to thank Tain & Christine on the sale of our house.  Selling our house in 2 days was unexpected but a fantastic result.  Your communication process throughout all of this was first class.  Take care and happy selling in the future.

Regards

Shayne & Rebecca

May 2012

Our property was only on the market for 1 month.  John had wonderful market knowledge and listened to our needs.  Thank you.

Regards

B & K Lee

May 2012

I would highly recommend Tain to anyone looking to buy or sell a home.  He is a fabulous consultant and in my opinion is an asset to the Harcourts organisation.  The service that he provided was EXCELLENT  !!!

A Smith

April 2012

Tain sold our property within 2 weeks.  The service was very good and I have no complaints at all.  Thank you so much.

Regards

Wayne

March 2012

We recently sold our property through Harcourts Pakenham in less than a month.  The whole transaction ran very smoothly and we would not hesitate to use them again in the future.

The staff on reception always provided a prompt and very professional service and all matters were dealt with swiftly.

Peter, thank you once again for your service.

M & K Carlo

March 2012 - Rental Department

Good afternoon Tara,

I gave the keys back to Acorn lane yesterday after leasing the property for just over 2 years.

I just wanted to say a very big thank you to you and the team at Harcourts Pakenham for everything you have done for me and my family. It is so hard to find a real estate who will treat someone who is renting with respect and we have had nothing but respect and friendliness from your self and team members. Any queries or issues that we may have had over the time of our lease were dealt with promptly. It has been a very pleasurable experience renting through Harcourts Pakenham. If we ever get the opportunity to sell or lease a property we will know where to look and will be happy to refer you to anyone!

Thank you once again and I hope we get to deal with you in the future!!

Kind Regards,

E Davie & K Cormick
(Previous Tenants)

December 2011 - Rental Department

After dealing with Harcourts previously there was no other choice when it came to leasing out my current rental property.  My property manager regularly carries out inspections, ensures I never have rent arrears and the rental per week is being kept in line with the current market.

Their local knowledge of the area and the professionalism that they show is second to none.  They understand my requirements and are in regular contact with me.

If I ever decide to sell my property I will definitely use Harcourts Pakenham for this task.

Thank you
Andrew

December 2011


Hi John,

Great to do business with you today!

I thoroughly enjoyed the process and your enthusiastic, overall friendly and yet very professional approach.  It will be fun completing the Sale and I look forward to taking possession of the keys to our new property in Pakenham.

Regards

M Broomhall

November 2011

When we decided to put our property on the market there was no other choice for us other than Harcourts Pakenham due to the prior service and experience we had had with Tain and the rest of the team at Harcourts.  The marketing plan for our property was excellent and Tain always listened to our needs and looked after our best interests at all times.  Thank you again for your service.  

Regards

Simone & Brett

November 2011

Hello John

Firstly would just like to start off by saying thank you so much for the emails and phone calls.  We truly appreciate it and your response time is amazing! David and myself are very keen to buy through you as you are the ones with the most variety of properties and the most professional.  Thanks so much for all your help.

Regards

Emma & David

November 2011


Our property was only on the market for 3 1/2 weeks. Peter & Stephanie kept in touch with us on a regular basis, listened to our needs and looked after our best interests at all times.  Based on the service we received, we would use Harcourts again to market and sell our proeprty.  Thank you to you both.

Regards

Chris B

October 2011


My property was only on the market for just over 1 week and SOLD.  Peter listened to our needs, looked after our best interests at all times, kept in touch with us on a regular basis and had excellent market knowledge.  We would definitely use Peter and Harcourts again in the future. Thank you.

Regards

Stephen F

October 2011 - Rental Department


I have a rental property in the Pakenham area and Harcourts Pakenham currently manage this.  My property is regularly inspected and I have had no problems with rent arrears.  The rental team have been excellent and have always delivered on their promises, kept in regular contact, have understood and undertaken my requests and requirements and most of all have always been professional.  Thank you.

R Perera

October 2011 - Rental Department

I chose Harcourts Pakenham to manage my property due to their local market presence, their competitive rates/fees and the wonderful impression I got from meeting the Rental Department Team and Management.  I know my property is getting regularly inspected and I have had no problems with rent arrears or tenants.

To sum it up - in the short time that Harcourts Pakenham have been managing my property the service has been nothing but outstanding and I wish we had found Harcourts when we first leased our investment property.  Thank you once again for your excellent servcie.

Micahel & Katherine

September 2011

My property was on the market and sold within 3 weeks.  Tain was excellent and I am 100% happy with alll the aspects of the marketing and selling of my property including the price.  Thank you Harcourts Pakenham.

Regards

Dee W

August 2011

G-day John,

I would like to say thanks again for your assistance in selling the property of 4 Witton street Longwarry, when the market is flat. Thank-you for getting
the price which we wanted. I will have no hesitation in recommending you or the team of Harcourts Pakenham to anyone buying or selling house.

They have been very supportive at every step of the way. Once again, thank-you John and thank-you Harcourts, from a very happy vendor.

Frank Norris

July 2011

Tain had our property listed for 90 days and in that time we found him to be very honest and upfront.  The team at Harcourts Pakenham are all friendly and 100% committed to getting the best possible price for the Vendor.

Well Done!!

J. Schefman & A. Gamble
Pakenham

May 2011

Peter had my property listed for 3 days before he sold it!!! He was very professional, friendly and helpful.  He kept in touch with progress at all times.  All in all a great result!!

P. Benyan
Pakenham

March 2011

Harcourts Pakenham did an outstanding job to sell our property under 2 weeks.  They know their business well and out performed the expectations we had.

A. Rae
Pakenham

March 2011

We would like to commend Tain  for all his efforts in selling our property.  This process ran stressfree and smoothly with much thanks to Tain's professionalism and high quality customer service.  Tain kept us informed during the whole process and was always willing to go the extra mile to assist us with any issues we had.  Brilliant and lovely to deal with, would highly recommend!  Thank you also to the other staff at Harcourts, you are all definately a professional and customer orientated business.

Thanks Tain for everything

Ben & Lisa Thornhill
Pakenham

January 2011

We only had our property on the market for 4 days with Harcourts and you did an excellent job in selling it quickly.  Throughout the whole process of listing and selling with you, we found every aspect to be excellent.  We would have no hesitation in recommending you to our family and friends.

Rod & Kay Fry
Pakenham

August 2010

Peter - Thankyou so much for everything - the constant feedback and your professional approach.  I certainly would recommend you and your team to all my friends. I think that the concept of negotiating rather than a set price is the way to go.

Thankyou once again

J. Saunders

July 2010

Peter - We were happy with every aspect of Harcourts and would not hesitate to use them again.  We will be recommending your company to family and friends.

P. & K. Tunstall
Pakenham


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