We are specialists in Property Management, our people are dedicated professionals.
Our Property Managers understand how the market will impact your investment and how to improve the yield from your property.
Our local knowledge is backed by our global strength.
A companywide focus on the delivery of exceptional customer service.
Our Harcourts Academy researches and provides expert training and coaching for our Property Managers who continue to remain at the forefront of Property Management legislative changes.
We accelerate the renting of your property to the right tenant through our focussed marketing and tenant screening procedures.
We guarantee that we will proactively communicate with you on all matters relating to your property.
We offer a wide range of value added services to further enhance your investment.
At Harcourts Pakenham are committed to providing a Property Management experience that exceeds your expectations. We’ve got a longstanding strong reputation in our local market place as skilled Real Estate professionals who love what we do! Your specific goals and objectives are our primary consideration in the management of your property. Our Property Managers understand how the market impacts on your investment and will work with you to improve the yield from your property. We relieve any potential stress from owning investment property, we remain current with legislation and market drivers that effect your real estate investment. Our repeat and referral business is testament to our reputation for quality service that makes owning your investment easier.
We are at the forefront of Property Management technology. Our Property Managers enjoy a mix of mobile and web based products to streamline the many processes required for seamless management and administration. Owners have access to their own secure online portal for instant access to statements, payments and tenant paid-to dates, review and approve maintenance, access notes and download reports. This provides transparency for owners and access to real-time information, available wherever there is an internet connect.
Our business philosophy is based on "creating success". Four specific values that are communicated throughout the organisation - people first, doing the right thing, being courageous and fun and laughter. In creating success, we have systems and processes designed to deliver outstanding service. This includes low days on market for leasing, a great database of quality prospective tenants, timely response to maintenance, regular inspections and zero tolerance of arrears.
Industry leading systems and procedures along with our philosophy of continuing innovation ensures your property are in the best hands. As part of a highly successful multi-national real estate company, we have access to advanced systems and training which are embedded in our business to deliver exceptional service.
Our offices are supported by a National Property Management Operations Manager whose sole role is to support, train, problem solve and keep up to date with the latest innovations in the world of Property Management.